Message Attachment Requirements
- Updated
A number of different file types can be attached to a Campaign message or in Message Hub.
- Image: .JPG, .PNG and .GIF
- Application: .PDF, .VCF
- Video: .mp4 audio + video
- Text: .csv
- Audio: .mp3, .mp4 audio
File Size Requirements
All files must be smaller than 1MB. If the file size is larger than 1MB, the file will not be delivered to the contact.
- If you need to resize an image, we recommend using this free website. Although images up to 1MB are accepted, we recommend the image file size be between 250KB and 500KB.
- In the scenario of non Image files we recommend to keep them below 600 KB.