Navigation and Site Map
- Updated
Welcome to Voxie, this document offers a quick way to understand how to Navigate Voxie, all of its Sections and why they are grouped that way.
Jump to:
- Home Page & Navigation Overview
- Navigation Bar
Home Page & Navigation Overview
As soon as you access app.voxie.com and login to your account, you will land on your Voxie Home page:
Here there are shortcuts to most immediate business actions such as:
Audience Expansion Toolset
Quick access to:
- Contact Collector
- Set Up Integrations
- API Docs
Campaigns Summary
A summary of Marketing Campaigns counts in the Last 30 Days, detailed by status.
Navigation Bar
Note: this document intends to show Voxie at it's full potential, if your session does not show certain options, that means either your Role does not have access or your instance does not have the Feature Enabled. |
Quick Accesses
In the top right side of the screen, two features will grab your attention, these are the most commonly used capabilities within Voxie. In order to simplify your experience, we made them available as shortcuts for easy access.
Message Hub
If you use Message Hub or Enterprise Message Hub this shortcut will redirect you to your inbox at any point.
Quick Blast
When clicked you will be able to start composing your next Quick Blast Campaign.
Contacts
The contacts menu is made up of:
- All Contacts: The List of Contacts living in Voxie, you can trigger an export or access the details of each contact.
- Segments: List and Create Segments, as the audience for your campaigns
- Tags: The List of ALL the Tags used by your contacts in the platform
- Imports: Increase your Audience by Bulk Importing Contacts through .CSV files
Whenever you have accessed one of the sections you'll have all the remaining Contacts Features listed horizontally in a sub navigation.
The section and the subsection are also highlighted as a breadcrumb.
Messaging
The Messaging menu is made up of:
- Message Hub: If you use Message Hub or Enterprise Message Hub this shortcut will redirect you to your inbox at any point.
- Quick Blast: Compose a Blast Message in 5 easy steps with guardrails to avoid any miscommunication.
- Campaigns: Access to full campaign management. Create a new campaign with a specific purposes (Marketing, Transactional, Acquisition, Win-back). Display existing Campaigns in different States, Test a Campaign, Assign audiences and more.
- Scheduled Messages: Access the list of all the scheduled transactional messages
- Templates: Manage templated messages
Resources
The Resources menu is made up of:
- Phone Numbers: List and Manage your Phone Numbers.
- Phone Pools: List and Manage the Phone Pools, which are a group of Phone Numbers that are used to send messages from in Voxie.
Automations
Voxie Automations provide advanced operations from setting up an after hours message to creating complex conversational flows.
Analytics
Analytics is an Add-on feature that will take you to your Analytics Dashboard
Support
The Support menu is made up of:
- Knowledge Base: Access this knowledge Center
- API Docs: Access Voxie developer portal, and unlock the full potential of automating complex data driven business flows using our APIs or leveraging our subscription based web-hooks
- Chat: Chat with one of our customer support representatives
- Support Request: Submit a support ticket for any question or issue you may have.
Notifications
The Notifications menu item will open the notifications panel.
Settings
The Settings Sub-Navigation menu includes:
Settings:
- Your Settings: Enter your profile configuration, and manage your security settings
- Team Settings: If you are a Team owner or Administrator, you are able to manage Settings such as, Integrations, Domains, Throughput etc.
Teams:
If your Voxie instance hosts multiple locations, and your user has access to some or all of them, you can switch Teams by clicking the one you want to manage.